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- <text id=89TT0508>
- <title>
- Feb. 20, 1989: Dinner's On The Drawing Board
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- Feb. 20, 1989 Betrayal:Marine Spy Scandal
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- FOOD, Page 108
- Dinner's on the Drawing Board
- </hdr><body>
- <p>Ambitious pilot restaurants test new themes for the chains of
- the future
- </p>
- <p>By Mimi Sheraton
- </p>
- <p> The continuing success of chain restaurants inspires ever
- new concepts for the gastronomic future. But what kind of
- chains do today's customers want? That depends not only on what
- they like to eat but also on how they like to live. Which of
- the following will be for you?
- </p>
- <p> If you cherish the voice with the have-a-nice-day smile and
- sunny, all's-right-with-the-world interiors, and if you can
- spend only about $4 to $9 for a nice sit-down family lunch or
- dinner, Allie's may be the chain to watch for. With the
- Marriott Corp. about to roll out 445 across the country and
- 3,000 planned by 1995, finding one should be no trick at all.
- </p>
- <p> If you are young and striving but currently impecunious; if
- you buy clothes at Benetton and the Gap and like your eat-in,
- take-out fast food cheap, light and stylish; and if you love
- decorative $2.99-to-$3.99 sandwiches so much you're willing to
- forgo the d, then San'wiches may be for you, though
- expectations are that it will take five years before the planned
- 500 are cloned nationwide.
- </p>
- <p> More upscale in taste and budget? Do you search for designer
- knockoffs and value the Liz Claiborne-Cable Car look? Do a $10
- lunch and a $14 dinner (including a glass of wine) sound good
- as long as you get trendy food in a slick grill-bistro setting?
- Then hope that within the next two or three years yours is one
- of the ten or twelve cities that will get the Daily Grill,
- created by the management that owns the pricey Grill in Beverly
- Hills.
- </p>
- <p> Right now, all these are among the half a dozen or so eating
- concepts being tested in pilot restaurants around the country
- in the hope that they will grow up to be the new-age McDonald's,
- Bob's Big Boys or Howard Johnsons. Such national restaurant
- chains are made, not born. Dreamed up by corporate
- entrepreneurs, they are produced by high-priced, savvy market
- researchers, advertising gurus, graphic designers and
- architects -- as well as by food consultants who cook up
- portion-controlled, idiot-proof recipes to feed the projected
- image. Owing more to McLuhan than to Escoffier, their packages
- are the products. Success lies in creating extraordinary images
- for ordinary favorites: hamburgers, fried fish or chicken,
- pizza, pasta, tacos and salads.
- </p>
- <p> "With fast food, it's all in the condiments," says Michael
- Whiteman with oracular solemnity. Whiteman and his partner,
- Joseph Baum, are the New York City restaurant consultants
- working on San'wiches. "There's nothing unusual about a
- hamburger," says Whiteman. "It's the trimmings used by
- McDonald's and Burger King that make it memorable."
- </p>
- <p> Explaining the marketing strategy behind new chains, Jay
- Chiat, San'wiches main backer and the superstar executive of the
- imagemaking advertising agency Chiat/Day, insists that "it's all
- a matter of the ADI." That is no palate-tingling condiment, but
- rather the area of dominant influence, or the geographical area
- that a TV station predominantly reaches (and thus the potential
- audience for each commercial). That is why, for example,
- Marriott since June has opened 14 branches of Allie's in San
- Diego (where San'wiches is also being tested). Only after such
- saturation will Chairman J.W. Marriott Jr. convert more of his
- Bob's Big Boys, as well as Wag's and Howard Johnsons, to the new
- theme.
- </p>
- <p> Of the three aborning chains, the riskiest appears to be
- San'wiches, which is a tiny pilot on the edge of a dusty highway
- in a small shopping center. What Chiat and his associates seem
- to be betting on is that there is a mass market of low-income,
- style-conscious people who have grasped the hip message that
- less is more. The effort is averaging about 95 customers a day,
- far from enough to make it profitable but up to expectations at
- this point.
- </p>
- <p> What they get when they step inside this boxy eatery is a
- pseudonaive, kindergarten-like decor created by California's
- maverick architect Frank Gehry. But customers would be wise to
- keep their eyes on the ball, for ingredients in five sandwiches
- sampled were coldly, tastelessly bland. The "Veg'wich" with its
- crunchy mixture proved far better than "Splash," a meager
- seafood salad with tough, small shrimp and fake crab meat. As
- for "New York New York," a deli takeoff of wet, shiny corned
- beef and pastrami and waxy "Swiss" cheese, the Big Apple should
- sue for defamation of image.
- </p>
- <p> Walk into the low, freestanding, adobe-colored brick ranch
- house that is Allie's, and you're in an all-American
- fantasyland. Each Allie's has a big buffet where
- eat-all-you-want breakfasts and Allie's "Build-a-Lunch" ($5.49)
- are laid out. The lunch selection consists mostly of fruit,
- vegetable and pasta salads, with a few hot pasta and taco
- choices. The printed menu reflects every currently simmering
- trend, from Tex-Mex fajitas to "Better-than-Mom's Meatloaf," a
- thick, pasty slice of meat loaf topped with a sour-sweet tomato
- sauce. Best bets are the egg dishes and the simpler sandwiches.
- </p>
- <p> Although more fashionable, the Daily Grill follows much the
- same all-things-to-all-people menu format as Allie's, albeit
- with an upper-crust presentation. What nails the audience is
- the slick white-and-black dining room with an open "exhibition"
- kitchen that sits in Los Angeles' Brentwood Gardens shopping
- mall. Partner Bob Spivak confesses that a few mistakes were
- made, including a misguided oyster bar that cost $50,000 to
- build and remove. Such errors will not be repeated in the next
- two California outposts, one proposed for Marina del Rey, the
- other for West Hollywood.
- </p>
- <p> Explaining that their 92 seats account for 600 to 800 meals a
- day and that there is a 45-minute wait for dinner after 6:30,
- Spivak says, "It gets very hectic and noisy here at night, so
- it's a place to come and eat, not to linger."
- </p>
- <p> The menu is as fashion-minded as the setting, and the
- lunchtime crowd consists of shoppers, officeworkers and junior
- executives. Salads and pasta primavera appear to be best
- sellers, and 16% of sales comes from such specials as chicken
- pie (decent but meager), chili and corned-beef hash (stiff, red
- and greasy). "Joe's Special," a dish inspired by Original Joe's
- in San Francisco, is one of the better choices, a soothing
- scramble of eggs, chopped beef and fresh spinach. Broccoli is
- the only other vegetable used, "because it fills the plate
- nicely," says Spivak. And certainly the thin ministeak that
- sells for $18.50 and supposedly weighs 12 oz. did not fill
- anything. "I see this as being one step above a coffee shop,"
- says Spivak. If he made it a very small half step, he might be
- just about right.
- </p>
-
- </body></article>
- </text>
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